Privacy Policy – Jilli88 Malaysia Platform

1Introduction

Jilli88 (jilli88.my) is an online betting platform serving users in Malaysia. We understand that personal data privacy matters deeply to every one of our users, and we take that responsibility seriously.

This Privacy Policy sets out in detail how Jilli88 collects, processes, stores, shares, and protects your personal information when you register, log in, or use any service on our platform — including Sports Betting, football, poker, blackjack, live casino, e-sports, and cricket.

By registering for or using Jilli88's services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please stop using the Jilli88 platform and contact us to request deletion of your data.

2Personal Data We Collect

Jilli88 only collects data that is necessary to deliver our services safely and efficiently. The following are the categories of data we collect:

We may also collect additional information when you contact the Jilli88 support team, participate in promotions, or submit a complaint. This information is used solely for purposes related to your request.

3How We Use Your Data

Jilli88 uses the personal data collected solely for the following purposes:

• Account Management: Creating, verifying, and managing your Jilli88 account, including identity verification (KYC) required for legal compliance.
• Transaction Processing: Processes deposits and withdrawals in MYR via local payment methods including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow QR, Maybank2u, and CIMB Clicks.
• Service Provision: Gives you access to all games and betting on Jilli88 — football, Malaysia Super League, EPL, poker, blackjack, live casino, e-sports, and cricket.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multi-account usage and any security breaches.
• Platform Improvements: Analysing usage patterns to improve the user experience, platform performance and Jilli88's product offerings.
• Communication: Sending important account-related notifications, relevant promotional updates (with your consent) and policy updates.
• Legal Compliance: Meeting Malaysian legal obligations including the PDPA 2010, anti-money laundering (AML) requirements and directives from lawful authorities.

Jilli88 will not use your personal data for any other purpose without first obtaining your explicit consent.

4Sharing Data with Third Parties

Jilli88 does not sell, rent, or trade users' personal data to any third party for their own marketing purposes. We only share data in the following limited circumstances:

• Payment Service Providers: Payment gateways that process your MYR transactions — such as FPX, Touch 'n Go, GrabPay and DuitNow providers — receive only the minimum information necessary to complete the relevant transaction.
• Technology Service Providers: Companies that assist Jilli88 in operating the platform — including cloud services, cybersecurity and analytics — subject to strict confidentiality agreements.
• Competent Authorities: When required by Malaysian law, court order or official request from law enforcement authorities.
• Fraud Investigators: In cases of suspected fraud, relevant information may be shared with anti-fraud agencies or Malaysian financial authorities for investigation.

5Security & Data Protection

Jilli88 employs multiple layers of security to protect users' personal data from unauthorised access, disclosure, alteration or loss:

• 256-bit SSL Encryption: All communications between your device and Jilli88 servers are encrypted using the latest TLS/SSL protocols.
• Two-Factor Authentication (2FA): We offer two-factor authentication to add an extra layer of security to your account.
• 24/7 Security Monitoring: Jilli88's systems are continuously monitored to detect suspicious activity or unauthorised access attempts.
• Internal Access Controls: Only authorised Jilli88 staff with a legitimate business need may access user data, and all such access is logged and audited.
• Regular Security Testing: Jilli88 conducts regular penetration testing and security audits to identify and address system vulnerabilities.

While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data breach affecting your personal information, Jilli88 will notify you via your registered email within a reasonable timeframe and take immediate remedial action.

6Cookies & Tracking Technologies

Jilli88 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saves your preferences such as language, time zone, and display settings for a seamless experience on return visits.
• Analytics Cookies: Helping us understand platform usage patterns — most visited pages, time spent and user navigation paths — for improvement purposes.
• Security Cookies: Used to identify suspicious activity, prevent fraud, and protect user accounts from unauthorized access.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the Jilli88 platform. For more information, refer to your browser's cookie settings documentation.

7User Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), as a Jilli88 user you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the Jilli88 Data Privacy team by email at privacy@jilli88.my. We will process your request within 30 business days from the date it is received.

8Data Retention Period

Jilli88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

• Active Account Data: Retained for the duration of your active account plus 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• Security Logs: Retained for 2 years for the purpose of investigating security incidents if required.
• Support Communication Data: Chat records with the support team are retained for 3 years.
• Marketing Data: If you have consented to marketing communications, the related data is retained until you withdraw that consent.

When data is no longer required, Jilli88 will securely delete or destroy it using methods that ensure it cannot be recovered.

9Changes to the Privacy Policy

Jilli88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Any changes take effect upon publication of the updated version on the Jilli88 website.

For significant changes, we will notify users via:

• Email to the registered address on your account
• A pop-up notification when logging in to the Jilli88 platform
• A clear notice on our website's main page

Users are responsible for reviewing this Privacy Policy periodically. Continued use of the Jilli88 platform following any changes constitutes acceptance of the updated policy.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding Jilli88's Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer:

We are committed to addressing all privacy-related enquiries thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner under the PDPA 2010.

This Privacy Policy is governed by the laws of Malaysia. Any disputes arising in connection with this policy will be resolved under the jurisdiction of Malaysian courts.